FAQs

Always! We use a secure shopping cart.

Absolutely never! We do not share or sell our customer information with anyone!

We take Paypal, Mastercard, Visa and Discover. If you would like to pay by check, please let us know, and we can give you instructions on doing that as well.

Yes, our minimum fabric order is 1/2 yard. You can order in 1/4 yard increments after that.

If you are a retail store that would like to offer SewBaby patterns, please contact us about our wholesale pattern program. Sorry, but we are not a wholesale fabric supplier.

Sign up for our e-mail mailing list and you will receive notices of new arrivals, sales and coupons.

In the check-out procedure, you can enter in your coupon code after you select the shipping method, but before you enter your payment information. Our system only accepts one coupon code per order.

We are located in the United States, but we ship all over the world.

Downloadable patterns are available from your account immediately after you place your order for 7 days. If you are not a spot where you can download your order at that time, you can log in to your account later and download this way:

  1. Log in to your SewBaby account.
  2. At the top of the page, near the right, you will see a heading "My Account". Click on this.
  3. This will bring you to a page with your order history. To the right of each order, it says "view".
  4. Click on View for the order you wish to access.
  5. This will bring up the entire order information.
  6. At the bottom of the page, there is a link to any e-patterns in your order. The blue words show that it is a link. Click on the blue words, and your e-patterns will immediately begin downloading to your computer.

If you wish to ask a question, please call us at 1-800-249-1907. We love to talk to our customers, so please don't hesitate to call. If we are not here, leave a message and we will get back to you as soon as possible. You can also e-mail your questions to sewbaby@sewbaby.com